About

Group visits at Pendle Village Mill

A visit to Pendle Village Mill is a great day out in Lancashire whether visitors are looking for something special or just want to spend time browsing around our fabulous Mill and stop off in our relaxing tea rooms.

Coach Parties or large Group Booking Welcome

Groups and coach parties are especially welcome at Pendle Village as we have space for coach parking in our car park and we’ll give you a friendly welcome. We also like to make sure the organisers are looked after too.

So the drivers are also made to feel at home and can enjoy the facilities and lunch while their party enjoys the shopping experience.
We can offer a special menu in our spacious Tea Rooms for large groups over 10 and coach bookings (pre booking is advised).

If you’re a group organiser or coach operator please contact us for information or to join us on a Familiarisation visit. We’d love to show you round and advise you on other attractions in the area to visit too. Please ring our Customer Services on 01282 442 424 or Email: info@pendlevillage.co.uk or download our Coach and group information booklet below.

Download the Coach Parties & Groups Info Pack

Download here

Pendle Village Welcomes local groups

Why not hold your next community group meeting or business meeting in our Tea rooms? We want to be part of the local community here in Nelson and we often get local clubs and groups booking in with us for afternoon tea, lunch or even a Christmas lunch in December

Great customer service

Customer services

OUR SERVICES TO YOU -WE MAKE SHOPPING AT PENDLE VILLAGE MILL EASY AND STRESS FREE
For any Customer Service enquiry or if you have a general enquiry please telephone : 01282 442424 during opening hours.
Or e-mail: info@pendlevillage.co.uk

Price match promise

We Know you want the best value for money and the best deals, but that you don’t want to waste time shopping around.
Now you don’t need to, the Pendle Village Mill PRICE MATCH PROMISE ensures you get the best possible overall value. We check our competitors’ prices so you don’t have to.

If however you do find a better offer elsewhere, we will endeavour to beat it. Please ask for details.

Returns

Our return policy differs between departments depending on what product or service you may have ordered. But you can rest assured of fairness and the highest levels of customer service at all times.

Reliable service

Disabled access and disabled toilets

We have wheelchairs for customers to use in our store located at our main entrance. Wheelchair and disabled access is possible through most parts of Pendle Village Mill including the Tea Rooms. Please ask a member of staff for assistance if you have any queries.

Spread the cost

We offer various credit options on all our Furniture and Floorcoverings, including up to 3 years interest free credit and Buy Now pay Later.

Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC authorised and regulated by the Financial Conduct Authority

Toilets

Toilets facilities are available in the Mill on the ground floor and also in the Tea Rooms