Our Services to You

We make shopping at Pendle Village Mill easy and stress free

Customer Service

For any Customer Service enquiry or if you have a general enquiry please telephone : 01282 442424 during opening hours.

Or e-mail:  info@pendlevillage.co.uk

Delivery Service

We can arrange local or National delivery to your home of large or bulky items of furniture.

Spread The Cost.

We offer various credit options on selected Furniture and Floor coverings, including up to 3 years interest free credit and Buy Now pay Later. Enquire in store for details.

Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC authorised and regulated by the Financial Conduct Authority

Gift Vouchers

Pendle Village Mill Gift vouchers will be available soon.

Price Match Promise

We Know you want the best value for money and the best deals, but that you don’t want to waste time shopping around. Now you don’t need to, the Pendle Village Mill PRICE MATCH PROMISE ensures you get the best possible overall value. We check our competitors’ prices so you don’t have to. If however you do find a better offer elsewhere, we will endeavour to beat it. Please ask for details.


Our return policy differs between departments depending on what product or service you may have ordered. But you can rest assured of fairness and the highest levels of customer service at all times.

Disabled Access & Disabled Services

We have wheelchairs for customers to use in our store located at our main entrance. Wheelchair and disabled access is possible through most parts of Pendle Village Mill including the Tea Rooms. Please ask a member of staff for assistance if you have any queries.


Toilets facilities are available in the Mill on the ground floor and also in the Tea Rooms